Business Email Writing | Elementary ESL Reading Worksheet PDF

Free, classroom-ready, one click — includes answer key on page 3.

Many people write a business email every day at work. A business email is a short message you send on a computer or phone. It is more polite than a text to a friend. Good email writing helps people understand you and trust you.

A good email starts with a greeting. You can write “Dear Mr. Lee” or “Hello Anna.” This is a polite way to say hello. After the greeting, you tell the person why you are writing.

Every email needs a clear subject line at the top. The subject tells the reader the main idea in a few words. For example, you can write “Meeting on Monday.” A good subject helps a busy person know what your email is about.

In the body, write short sentences and be polite. Ask your question or give your news. If you want something, say “please.” If someone helps you, say “thank you.” Always check your spelling before you send the email.

At the end, you write a closing. You can write “Best regards” or “Thank you,” and then your name. A clear and kind email shows that you are 전문적인. With practice, writing business emails becomes easy and fast.

1. email ____
2. greeting ____
3. subject ____
4. polite ____
5. closing ____
6. professional ____
7. message ____
8. reply ____
9. attach ____
10. spelling ____

• a. polite words you use to say hello at the start
• b. message you send to someone on a computer or phone
• c. way you put letters together to make a word
• d. polite words you write at the end before your name
• e. doing work in a serious and correct way
• f. to add a file or photo to an email
• g. words you send to tell someone something
• h. kind and respectful in words and actions
• i. short line at the top that tells the main idea
• j. answer you send back to an email